Shipping policy

Shipping Policy

Overview

We are committed to delivering your orders as efficiently as possible. This Shipping Policy outlines our procedures and timelines for all orders placed on our website.

Processing Time

All orders are processed within 1–3 business days. Please note that orders are not processed or shipped on weekends or public holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Delivery Timeline

We strive to get your items to you quickly. Our standard delivery time is 12 business days from the date of dispatch.

Note: While we make every effort to meet these timeframes, please be aware that delivery times are estimates and not guarantees. Unexpected delays caused by logistics providers or customs clearance processes may occasionally occur.

Shipment Confirmation and Tracking

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

Please be aware that any customs and taxes applied to your order are the responsibility of the customer. We are not responsible for any duties or fees incurred after the package leaves our facility.

Damaged or Lost Items

We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.